Support Engineer I
ExtraHop · Customer Support
Source: Jobicy
11am-8pm CST schedule — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
101 of 333 Customer Support roles publish a salary
This role pays 38% less than a typical remote Customer Support role.
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
25% of these roles
ExtraHop is hiring a Support Engineer I to provide technical support for their network detection and response platform, remote from the USA.
The role involves ticket triage, network troubleshooting, and assisting customers with hardware and firmware configurations. Candidates must be available for an 11am-8pm CST shift and possess strong B2B support experience to resolve complex technical issues.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
ExtraHop provides a network detection and response platform that offers visibility into cyber threats and network performance issues. The company focuses on securing enterprise infrastructures through advanced data analysis and threat intelligence.