(Junior) Customer Service Agent (m/w/d)
FINN · Customer Support
Source: Lever
German C2 required — no hybrid days in this listing.
Checked for remote eligibility. This role is open to applicants based in Hungary.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
106 of 365 Customer Support roles publish a salary
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
24% of these roles
Handle customer questions and escalations across phone, email and chat while improving service processes. This temporary Europe-remote role pays EUR 33,000–42,000.
You will split time between calls and written support, resolve standard and complex cases, and track service metrics such as CSAT and first response time. FINN is looking for an empathetic, resilient support professional with German at C2 level, English at B2 level and confidence using modern ticketing and AI-assisted tools.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
FINN is a German car-subscription scale-up that makes flexible access to vehicles easier. Its technology connects mobility operations, finance and customer journeys in one digital platform.