Director of Customer Success
AssetWatch, Inc. · Customer Support
Source: AssetWatch®
This role’s source listing does not include Hungary as an eligible location.
The Director of Customer Success will lead a distributed team to drive retention, expansion, and AI-powered operational improvements at AssetWatch, Inc.
This strategic leadership role oversees the customer success organization, including building scalable processes and managing regional expansion into Mexico and Latin America. The director will hold accountability for key financial metrics such as NRR, retention, and churn while integrating AI capabilities into customer support workflows.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
AssetWatch provides predictive maintenance solutions for global manufacturing companies through condition monitoring technology. The company is currently in a phase of rapid growth with a focus on building advanced industrial AI-powered platforms.