Customer Success Architect, EMEA

GitLab · Customer Support

Apply
Full TimePosted Aug 29, 2026

Source: GitLab

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Senior
Posted
Aug 29, 2026

This role’s source listing does not include Hungary as an eligible location.

The Customer Success Architect will manage key customer relationships and drive DevSecOps adoption in EMEA, specifically for residents of Austria, France, or Germany.

As a Customer Success Architect at GitLab, you will act as a trusted advisor, aligning platform capabilities with customer business objectives to ensure long-term retention and growth. The role requires deep technical knowledge of DevSecOps practices and the ability to collaborate across internal teams like Product, Engineering, and Sales to solve complex customer challenges.

Why You’ll Love This Role

Remote in Austria, France, Germany
Senior level role
Full-time employment
DevSecOps focus
Equity compensation included

What You’ll Bring

Understanding of Git and typical branching strategies
Knowledge of software development lifecycle and development pipeline
Understanding of continuous integration, continuous deployment, and DevSecOps
Experience in Customer Success or equivalent post-sales engagement
Fluent in German or French

What You’ll Get

Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation
Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

About the Company

GitLab is an intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and reduce security risks. With over 50 million registered users, the company operates as an all-remote organization with a high-performance culture.

Listing checked for remote eligibility · Posted Aug 29, 2026 · GitLabApply
Apply