Customer Solutions Consultant II
Ada · Customer Support
Source: Jobicy
This role’s source listing does not include Hungary as an eligible location.
Ada is seeking a Customer Solutions Consultant II to manage enterprise client success and AI-agent implementation. This is a fully remote role strictly for candidates based in the United Kingdom.
As a Customer Solutions Consultant II, you will serve as a technical advisor and primary contact for enterprise clients using Ada's AI-powered customer experience platform. You will lead the deployment, adoption, and ongoing optimization of AI solutions, translating technical requirements into measurable business outcomes like ROI and CSAT. The role requires balancing hands-on technical consulting with strategic account management to ensure long-term client success.
Why You’ll Love This Role
What You’ll Bring
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About the Company
Ada is an AI transformation platform established in 2016 that provides AI agent management technology for customer service. Headquartered in Canada, the company is backed by tier-one investors and serves major global brands by automating customer interactions.