Sr Solutions Analyst (Care Services)
PointClickCare · Customer Support
Source: PointClickCare
This role’s source listing does not include Hungary as an eligible location.
PointClickCare is seeking a Senior Solutions Analyst to provide end-user technical support for their Senior Care services team, with the role being fully remote for candidates based in the US.
As a Senior Solutions Analyst, you will act as the first point of contact for technology-related issues, managing support cases in a CRM and building client relationships. The role requires balancing concurrent tasks in a fast-paced environment and leveraging AI tools to improve user experience. Occasional travel to company offices in Mississauga or Salt Lake City is required for onboarding and team meetings.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
PointClickCare is a founder-led, privately held health tech company that provides a cloud-based platform for long-term and post-acute care providers. They serve over 30,000 provider organizations and are recognized for their focus on healthcare innovation and corporate culture.