Senior Customer Success Manager, Australia

Pano AI · Customer Support

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Full TimePosted Sep 2, 2026

Source: pano ai

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Specific countries

Limited to: Australia — no hybrid days in this listing.

Not open from Hungary

This role’s source listing does not include Hungary as an eligible location.

Category
Customer Support
Employment type
Full Time
Experience level
Senior

How this role compares to the Customer Support market

Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.

Pay, compared

94 of 332 Customer Support roles publish a salary

Typical Customer Support role$101,518 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

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Original employer: Pano AISource ATS: pano aiLast checked: Sep 6, 2026Job status: Active

Pano AI is hiring a Senior Customer Success Manager to lead post-sale operations and customer relationships within the Australian market.

As the first dedicated Customer Success leader on the ground in Australia, you will manage the full customer lifecycle, from initial deployment and onboarding to driving account adoption and renewals. The role involves high-level coordination with government agencies, emergency response partners, and internal cross-functional teams to ensure consistent service delivery as the company scales its regional presence.

Why You’ll Love This Role

Role based in Australia
Seniority level
Focus on disaster response technology
Remote work arrangement
High-impact regional leadership position

What You’ll Bring

Proven experience in customer success or account management
Professional background in firefighting, emergency management, disaster response, or forestry
Strong executive presence and ability to build trust with senior leaders
Demonstrated capability to work with high levels of autonomy
Experience in managing complex stakeholder environments across government and enterprise sectors

What You’ll Get

Benefits not specified in the listing

About the Company

Pano AI is a technology company providing rapid-detection and response capabilities for wildfire management. They utilize advanced sensor networks and software to support emergency management and forestry agencies in mitigating disaster risks.

Listing checked for remote eligibility · Posted Sep 2, 2026 · pano aiApply
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