Customer Success Lead

Cloudasta · Customer Support

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Contract$3,500+ / monthPosted Aug 13, 2026

Source: Working Nomads

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
$3,500+ / month
Employment
Contract
Experience
Lead
Posted
Aug 13, 2026

This role’s source listing does not include Hungary as an eligible location.

Cloudasta is hiring a remote Customer Success Lead to manage a high-touch book of business and lead a solutions team. The role is open to candidates in specific Latin American countries with a preference for U.S. time zone overlap.

As a Customer Success Lead, you will handle a portfolio of up to 50 accounts while developing playbooks and scaling the company's CS motion. This is a player-coach position that involves driving product adoption for Google Workspace and Gemini AI, as well as managing renewals and executive relationships. You will work closely with the Director of Operations to refine workflows and health scoring models.

Why You’ll Love This Role

100% Remote
$3,500+ / Month
Senior-level player-coach role
Central or Eastern U.S. time zone preference
Focus on Google Workspace and Gemini AI growth

What You’ll Bring

3+ Years of experience in full-cycle Customer Success or Account Management
Proven track record of managing renewals and upsells
Strong experience in C-suite level communication and stakeholder management
Demonstrated ability to mentor and delegate to small teams
Exceptional English business writing proficiency
Ability to manage and prioritize a high-volume client portfolio

What You’ll Get

Benefits not specified in the listing

About the Company

Cloudasta specializes in Google Workspace and Google Cloud ecosystem solutions for high-touch clients. The company focuses on scaling customer success through tactical initiatives, AI integration, and professional account management.

Listing checked for remote eligibility · Posted Aug 13, 2026 · Working NomadsApply →
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