Customer Support Team Leader – Bulgarian Language
Mplus · Customer Support
Source: Jobicy
This role’s source listing does not include Hungary as an eligible location.
Mplus is hiring a Bulgarian-speaking Customer Support Team Leader to manage a remote support team, ensure SLA compliance, and foster a collaborative environment.
The role involves overseeing team workflows, reporting to clients, and mentoring team members to meet service expectations. As a leader, you will be responsible for scheduling, performance monitoring, and ensuring a positive, target-driven work culture for an international customer-facing team.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Mplus is a large, international company providing customer support and contact center services. They focus on professional development through training and maintain a global, remote-friendly team structure.