Senior Assigned Support Engineer (EMEA)

GitLab · Customer Support

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Full TimePosted Aug 29, 2026

Source: GitLab

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Senior
Posted
Aug 29, 2026

This role’s source listing does not include Hungary as an eligible location.

GitLab is seeking a Senior Assigned Support Engineer to provide expert technical support to major customers across the EMEA region, based in Poland or the UK.

In this senior role, you will act as a trusted technical advisor, collaborating with product, engineering, and customer success teams to resolve critical issues and influence the roadmap. You will leverage your deep Linux and CI/CD expertise to troubleshoot performance issues and create reusable documentation while operating within a fully distributed global team.

Why You’ll Love This Role

Remote location in Poland or UK
Senior level role
Full-time employment
Focus on DevSecOps support
Equity and stock purchase benefits

What You’ll Bring

Background managing complex customer-facing support cases
Advanced Linux systems administration knowledge including performance analysis
Proficiency with CI/CD concepts and GitLab platform
Experience scripting in Ruby or Bash
Ability to investigate ambiguous multi-layered technical issues
Excellent communication skills for explaining complex technical topics

What You’ll Get

Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation
Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

About the Company

GitLab is the intelligent orchestration platform for DevSecOps, used by millions to accelerate software development. The company operates as a fully distributed global organization with a strong emphasis on transparency and continuous knowledge exchange.

Listing checked for remote eligibility · Posted Aug 29, 2026 · GitLabApply →
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