Customer Success Engineer
Hightouch · Customer Support
Source: Hightouch
Limited to: United States — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
98 of 333 Customer Support roles publish a salary
This role pays 4% less than a typical remote Customer Support role.
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
25% of these roles
Hightouch is hiring a Customer Success Engineer to provide technical support to users within the PST or MT timezones. This remote role involves collaborating with cross-functional teams and utilizing SQL to troubleshoot client issues.
The Customer Success Engineer will serve as a key point of contact for platform users via Intercom, Slack, and email. You will collaborate closely with Technical Account Managers and Engineering teams to ensure customer success, requiring a balance of technical aptitude and strong interpersonal skills. The role is designed for a self-starter who is comfortable with the fast-paced, evolving environment of an Agentic Marketing Platform startup.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Hightouch is an Agentic Marketing Platform and Composable CDP provider founded in 2019 and headquartered in San Francisco. The company is recognized as a leader in the customer data platform industry and supports major enterprise clients including Spotify and Domino's.