Customer Success Manager - WE

Bloomreach · Customer Support

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Full TimePosted Aug 12, 2026

Source: Bloomreach

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Mid
Posted
Aug 12, 2026

This role’s source listing does not include Hungary as an eligible location.

Bloomreach is looking for a Customer Success Manager based in the UK to manage client relationships and drive value within their AI-powered personalization platform.

As a Customer Success Manager, you will serve as a trusted advisor and industry expert for e-commerce clients across Western Europe. You will ensure the successful adoption of Bloomreach’s CDP, aligning the platform's capabilities with client business strategies while maintaining a data-driven approach to client engagement.

Why You’ll Love This Role

Location restricted to United Kingdom
Mid-level seniority
Focus on AI-driven personalization and CDP
Virtual-first operating model
Professional development and education budget

What You’ll Bring

2-3 Years of work experience in B2B SaaS
Experience in online retail, e-commerce analytics, or marketing
In-depth knowledge of e-commerce business trends and models
Analytical skills for identifying business KPIs and metrics
Ability to work independently and navigate ambiguous situations
Fluency in English

What You’ll Get

Professional education budget of $1,500 annually
Five paid volunteer days per year
Employee Assistance Program
Subscription to Calm
Extended parental leave up to 26 weeks for Primary Caregivers
Quarterly 'DisConnect' days off

About the Company

Bloomreach is an AI-powered platform for personalization that serves over 1,400 global brands in sectors like retail and finance. The company operates on a virtual-first model with hubs across three continents.

Listing checked for remote eligibility · Posted Aug 12, 2026 · BloomreachApply →
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