Customer Support Consultant, SaaS

SupportYourApp · Customer Support

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Full TimePosted Sep 14, 2026

Source: Himalayas

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Specific countries

No hybrid days in this listing.

Not open from Hungary

This role’s source listing does not include Hungary as an eligible location.

Category
Customer Support
Employment type
Full Time
Experience level
Junior

How this role compares to the Customer Support market

Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.

Pay, compared

105 of 361 Customer Support roles publish a salary

Typical Customer Support role$101,750 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

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Original employer: SupportYourAppSource ATS: HimalayasJob status: Active

SupportYourApp is seeking a customer support consultant in Brazil to provide technical assistance for global SaaS clients.

This role involves managing customer inquiries via email and phone, performing technical troubleshooting, and tracking support cases. The position requires a candidate based in Brazil with a strong technical aptitude and the ability to work within specific UTC -5 to -2 time zones.

Why You’ll Love This Role

Location: Brazil only
Timezone: -5 to -2 UTC
Compensation in USD
Seniority: Junior
Focus: SaaS technical support

What You’ll Bring

C1 level English skills
At least 6 months of experience in a customer support role
Previous experience in SaaS or cybersecurity customer support
Technical troubleshooting and problem-solving skills
Personal computer with minimum 8GB RAM
Stable internet connection with minimum 50 Mbps download and 40 Mbps upload

What You’ll Get

Flexible schedule
Compensation in USD
Rewards for referring friends
Internal health policy
Responsive leadership
Self-development opportunities

About the Company

SupportYourApp is a global support-as-a-service provider partnering with tech companies across 30+ countries. They deliver technical and customer support in 60 languages for industry leaders.

Listing checked for remote eligibility · Posted Sep 14, 2026 · HimalayasApply
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