Regional Director, Customer Success, LATAM
Coursera · Customer Support
Source: Jobicy
This role’s source listing does not include Hungary as an eligible location.
Coursera is seeking a Regional Director of Customer Success to lead teams across the LATAM region from Brazil. This role requires trilingual proficiency and focus on customer retention and growth.
As the Regional Director, you will oversee Customer Success Managers to ensure users across Latin America achieve measurable value from the platform. The position involves integrating teams following the Coursera and Udemy merger and requires high-level cross-functional collaboration. You will serve as an executive leader capable of navigating complex stakeholder relationships across the LATAM market.
Why You’ll Love This Role
What You’ll Bring
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About the Company
Coursera is a global online learning platform founded in 2012 that partners with universities and companies to provide credentials and degrees. Following its merger with Udemy, the company focuses on AI-powered skills development and upskilling programs for institutions worldwide.