Technical Support Consultant

SupportYourApp · Customer Support

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TemporaryPosted Sep 8, 2026

Source: Himalayas

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Specific countries

EDT working hours (8AM-4PM EDT or 6AM-2PM EDT) — no hybrid days in this listing.

Not open from Hungary

This role’s source listing does not include Hungary as an eligible location.

Category
Customer Support
Employment type
Temporary
Experience level
Not specified

How this role compares to the Customer Support market

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Pay, compared

98 of 333 Customer Support roles publish a salary

Typical Customer Support role$101,518 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

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Original employer: SupportYourAppSource ATS: HimalayasJob status: Active

Join SupportYourApp as a remote Technical Support Consultant on a temporary 4-month contract from Serbia. You will handle customer inquiries via chat, calls, and social media while working in EDT-aligned shifts.

This role is responsible for assisting users with billing questions, technical bugs, and product features to ensure rapid solutions. You will work within an inclusive international team to maintain high customer satisfaction. The position requires a dedicated home office setup and offers USD compensation.

Why You’ll Love This Role

Fully remote from Serbia
Short-term 4-month temporary contract
Compensation in USD
Choice of EDT shifts (8AM-4PM or 6AM-2PM)
Minimum 1 year of customer support experience required

What You’ll Bring

Excellent C1 English skills for both spoken and written communication
At least 1 year of experience in a customer support role
Strong problem-solving, adaptability, and professional communication skills
Personal laptop or computer with at least 8GB RAM
Stable internet connection with at least 50 Mbps download and 40 Mbps upload speeds

What You’ll Get

Opportunity to cooperate fully remotely
Short-term contract with potential to extend based on performance
Compensation paid in USD
Referral program rewards
Company internal health policy
Professional development support
Trust-based culture with no time-tracking requirements

About the Company

SupportYourApp is a global Intelligent Support-as-a-Service leader founded in 2010. They partner with major companies across 30+ countries to deliver secure multilingual customer and technical support.

Listing checked for remote eligibility · Posted Sep 8, 2026 · HimalayasApply
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