Customer Success Associate
AlphaSense · Customer Support
Source: Jobicy
Limited to: USA — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
94 of 332 Customer Support roles publish a salary
This role pays 23% less than a typical remote Customer Support role.
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
25% of these roles
AlphaSense is hiring a remote Customer Success Associate based in the USA to drive client adoption, support onboarding, and maintain customer health.
The Customer Success Associate will play a key role in ensuring client value by conducting onboarding sessions, performing warm outreach to dormant users, and partnering with account teams to support client workflows. The role focuses on usage, engagement, and retention by providing consistent training and product guidance. It requires a proactive communicator who can collaborate across product and sales teams to share insights that improve the overall client journey.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
AlphaSense is a global market intelligence and search platform driven by AI that helps organizations make informed decisions using public and private content. Trusted by over 6,000 enterprise customers, the company was founded in 2011 and maintains a global presence with headquarters in New York City.