Customer Success Manager
Double · Customer Support
Source: Jobicy
Limited to: USA — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
94 of 332 Customer Support roles publish a salary
This role pays 11% less than a typical remote Customer Support role.
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
25% of these roles
Double is hiring a Customer Success Manager to handle onboarding and account expansion for bookkeepers, fully remote from the USA.
As a Customer Success Manager, you will act as the primary contact for large firms using Double's SaaS platform. Your responsibilities include driving free-trial conversions, facilitating product training via Zoom, and collaborating with the product team to improve workflows based on customer feedback.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Double is a venture-backed startup founded in 2021 that provides an all-in-one tool for bookkeepers and accountants. The company has raised $12M and focuses on enabling small businesses to make data-driven financial decisions.