Support Engineer, U.S. Government Support

GitLab · IT

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Full TimePosted Aug 21, 2026

Source: GitLab

AT A GLANCE
Eligibility
Not available
Category
IT
Salary
Not disclosed
Employment
Full Time
Experience
Mid
Posted
Aug 21, 2026

This role’s source listing does not include Hungary as an eligible location.

GitLab is seeking a Support Engineer to provide technical support for U.S. government agencies in a fully remote, U.S.-based role.

This role involves deep technical troubleshooting of GitLab deployments within highly secure, air-gapped, and regulated environments. You will partner with product and engineering teams to resolve complex issues and improve platform reliability for public sector customers. The position requires frequent engagement with Linux internals, scripting, and container-orchestration technologies to support national security missions.

Why You’ll Love This Role

Remote location in United States
Full-time position
US government/public sector focus
Technical support and engineering hybrid role
Requires US citizenship

What You’ll Bring

United States citizenship
Experience managing customer-facing support cases
Strong Linux systems administration knowledge
Proficiency with scripting in Ruby or Bash
Practical experience with Git and CI/CD workflows
Understanding of DevOps and container-orchestration technologies like Kubernetes

What You’ll Get

Benefits not specified in the listing

About the Company

GitLab is an intelligent orchestration platform for DevSecOps that enables organizations to improve developer productivity and operational efficiency. The company serves over 50 million registered users and focuses on a high-performance culture driven by transparent values and collaboration.

Listing checked for remote eligibility · Posted Aug 21, 2026 · GitLabApply →
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