Manager, Support Engineering, US Government

GitLab · IT

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Full TimePosted Aug 18, 2026

Source: GitLab

AT A GLANCE
Eligibility
Not available
Category
IT
Salary
Not disclosed
Employment
Full Time
Experience
Manager
Posted
Aug 18, 2026

This role’s source listing does not include Hungary as an eligible location.

GitLab is seeking a Support Engineering Manager to lead a remote team focused on providing high-quality support to US Government customers.

As a Support Engineering Manager for the US Government team, you will lead engineers in troubleshooting complex enterprise deployments and refining support processes for highly regulated clients. The role involves team mentorship, hiring, cross-functional collaboration with product teams, and participating in an on-call rotation. The team operates in a remote-first, distributed environment across the United States.

Why You’ll Love This Role

Remote location in United States
Managerial seniority
US Government sector focus
Support engineering leadership
Comprehensive benefits package

What You’ll Bring

Experience leading and developing support engineering teams
Background managing technical support for complex enterprise products
Familiarity with US Government customer needs and constraints
Ability to hire, onboard, and grow support engineers
Experience handling crisis or high-severity incidents in production environments

What You’ll Get

Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

About the Company

GitLab is the provider of an intelligent orchestration platform for DevSecOps, used by organizations to increase developer productivity and improve operational efficiency. The company operates as a remote-first organization with a global team focused on secure software delivery.

Listing checked for remote eligibility · Posted Aug 18, 2026 · GitLabApply →
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