Technical Support Expert, Enterprise
Toast · Customer Support
Source: Toast
This role’s source listing does not include Hungary as an eligible location.
The Enterprise Support Expert will provide advanced technical support for complex clients via phone, chat, and email from a fully remote location within the US.
In this role, you will diagnose and resolve complex technical issues involving POS hardware, API integrations, and financial transaction mechanics for enterprise-scale restaurant brands. The position requires navigating ambiguous environments while maintaining high-quality service standards across multiple communication channels. Success involves collaborating with internal engineering and success teams to deliver effective resolutions for sophisticated enterprise customers.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Toast provides a comprehensive technology platform designed for restaurants and local businesses. Their systems assist owners with operations, sales management, and customer engagement across a digital ecosystem.