Onboarding Consultant I, SMB - Bilingual Vietnamese

Toast · Customer Support

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Full TimePosted Aug 25, 2026

Source: Toast

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Mid
Posted
Aug 25, 2026

This role’s source listing does not include Hungary as an eligible location.

Toast is hiring a bilingual Vietnamese and English-speaking Onboarding Consultant to manage restaurant account implementations remotely across the US.

As an Onboarding Consultant within Toast's Multi-Language team, you will act as the primary relationship manager for SMB restaurant clients during their software implementation. You will be responsible for remote site assessments, training staff on Toast POS workflows, and managing onboarding engagements for a large book of business to ensure successful Go-Live transitions.

Why You’ll Love This Role

Remote role for US residents
Focus on restaurant onboarding
Bilingual Vietnamese requirement
Mid-level consultant role
Specialized SMB support team

What You’ll Bring

Bilingual/Fluent in Vietnamese and English
3+ Years of experience in a role responsible for customer satisfaction and business operations
Experience in the restaurant or hospitality industry
Proven track record of success in meeting and exceeding goals
Ability to operate independently and navigate competing priorities
Excellent communication, organizational, and influencing skills

What You’ll Get

Benefits not specified in the listing

About the Company

Toast provides a comprehensive technology platform designed to help restaurants and local businesses optimize operations, increase sales, and engage customers. The company focuses on digital solutions for the service industry, emphasizing continuous learning and innovation.

Listing checked for remote eligibility · Posted Aug 25, 2026 · ToastApply →
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