Renewals Strategy Principal Program Manager

Dropbox · Operations

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Full Time$230,500—$350,900 USDPosted Sep 3, 2026

Source: Dropbox

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Specific countries

US Zones 2 and 3 — no hybrid days in this listing.

Not open from Hungary

This role’s source listing does not include Hungary as an eligible location.

Category
Operations
Employment type
Full Time
Experience level
Senior
Job salary
$230,500—$350,900 USD

How this role compares to the Operations market

Across all remote Operations roles on RemoteJobSearch. Refreshed every 30 minutes.

Pay, compared

84 of 255 Operations roles publish a salary

This role pays 102% more than a typical remote Operations role.

This role$290,700 / year
Typical Operations role$144,000 / year

Median of published salaries. Full reported spread in this market: $8,460–$306,500, outliers included.

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Original employer: DropboxSource ATS: DropboxLast checked: Sep 6, 2026Job status: Active

Dropbox is seeking a Principal Program Manager for their Renewals Strategy team, focusing on optimizing retention and customer lifecycle management for commercial customers in the US.

In this strategic role, you will lead the transformation of the commercial renewal operating model, partnering with departments such as Sales, Finance, and Product to scale retention programs. The position requires a builder mindset to implement AI and automation workflows that improve customer engagement and forecasting accuracy. You will work within the company's Virtual First framework, specifically hiring for US Zones 2 and 3.

Why You’ll Love This Role

Remote - US (Zones 2 and 3)
$230,500 - $350,900 USD salary range
Senior strategy and operations leadership role
Focus on AI, automation, and data-driven retention
Virtual First company model

What You’ll Bring

10+ Years of experience in SaaS strategy, renewals, customer lifecycle management, or revenue operations
Experience designing and scaling renewal, retention, or recurring revenue programs in B2B SaaS
Proven ability to lead complex cross-functional programs and influence senior stakeholders
Strong strategic thinking with ability to translate strategy into operational execution
Excellent executive communication and stakeholder management skills
Strong analytical skills using data to drive operational decisions

What You’ll Get

Corporate bonus program
Stock in the form of Restricted Stock Units (RSUs)

About the Company

Dropbox is a technology company that provides a cloud-based content collaboration platform. They operate on a 'Virtual First' model, which emphasizes distributed work while maintaining a focus on human connection and operational autonomy.

Listing checked for remote eligibility · Posted Sep 3, 2026 · DropboxApply
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