Manager, Client Services, AI, CX

NICE · AI/ML

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Full TimePosted Aug 26, 2026

Source: Nice

AT A GLANCE
Eligibility
Not available
Category
AI/ML
Salary
Not disclosed
Employment
Full Time
Experience
Manager
Posted
Aug 26, 2026

This role’s source listing does not include Hungary as an eligible location.

The Manager, Client Services, AI, CX leads client-facing AI program governance and delivery assurance within a fully remote, US-based role at NICE.

This position oversees the end-to-end delivery of AI solutions, including data readiness, model validation, and deployment. The successful candidate will manage cross-functional teams, implement PMO standards for AI/ML lifecycles, and partner with enterprise clients to translate business objectives into measurable outcomes.

Why You’ll Love This Role

100% Remote within USA
Senior management role
AI and CX focus
Enterprise-level project governance
Global market leader

What You’ll Bring

BS/BA in technical or business field
7–10+ Years in program or project management
3+ Years managing AI/ML initiatives
Proven people-leadership experience in coaching direct reports
Experience delivering complex client-facing AI programs
PMP Certification

What You’ll Get

Benefits not specified in the listing

About the Company

NICE Ltd. is a global software leader providing AI and cloud-based solutions for customer experience and financial crime prevention. The company serves over 25,000 global businesses with a workforce of 8,500 employees across more than 30 countries.

Listing checked for remote eligibility · Posted Aug 26, 2026 · NiceApply
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