AI Transformation Strategist

NICE · AI/ML

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Full TimePosted Aug 26, 2026

Source: Nice

AT A GLANCE
Eligibility
Not available
Category
AI/ML
Salary
Not disclosed
Employment
Full Time
Experience
Senior
Posted
Aug 26, 2026

This role’s source listing does not include Hungary as an eligible location.

NICE is seeking an AI Transformation Strategist to bridge enterprise strategy and hands-on AI agent development for US-based clients. This fully remote role focuses on driving transformation programs and building intelligent agent experiences for enterprise-level customers.

The AI Transformation Strategist will partner with VP and Director-level leaders to define transformation roadmaps and execute AI-first programs. You will move fluidly between high-level advisory and the technical building of conversational AI agents, ensuring alignment across CX, Operations, and Technology departments. The role requires a blend of management consulting expertise and deep technical knowledge of contact center platforms to deliver measurable business outcomes.

Why You’ll Love This Role

USA remote location
Senior strategic and technical focus
High-level executive stakeholder engagement
Global market-leading company
Enterprise-scale AI agent delivery

What You’ll Bring

5 To 10+ years in management consulting or enterprise technology advisory
Experience scoping and building conversational AI products
Demonstrated experience shaping AI or digital transformation programs at a senior level
Deep familiarity with contact center ecosystems like ACD, IVR, and omnichannel architecture
Strong analytical and structured problem-solving skills
Proficiency in change management frameworks such as Prosci or ADKAR

What You’ll Get

Benefits not specified in the listing

About the Company

NICE is a global market leader in enterprise software, providing cloud-based solutions for contact centers and regulated industries. The company focuses on CXone and AI-driven intelligence to help organizations orchestrate better customer journeys and workforce experiences.

Listing checked for remote eligibility · Posted Aug 26, 2026 · NiceApply
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