Customer Success Specialist

PolicyMe · Customer Support

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Full TimeCAD 55,000–66,000 yearlyPosted Sep 13, 2026

Source: Jobicy

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Specific countries

Core Eastern Time hours; with possible support for Pacific Time coverage — no hybrid days in this listing.

Not open from Hungary

This role’s source listing does not include Hungary as an eligible location.

Category
Customer Support
Employment type
Full Time
Experience level
Junior
Job salary
CAD 55,000–66,000 yearly

How this role compares to the Customer Support market

Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.

Pay, compared

106 of 365 Customer Support roles publish a salary

Typical Customer Support role$102,625 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

365
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Original employer: PolicyMeSource ATS: JobicyLast checked: Sep 15, 2026Job status: Active

PolicyMe is hiring a Customer Success Specialist in Canada to manage insurance underwriting and policy servicing workflows.

The Customer Success Specialist manages active caseloads, coordinates underwriting requirements, and maintains client communication via HubSpot and Front. The role is remote-first but requires adherence to Eastern Time core hours, with a focus on delivering high-quality service in a fast-paced, regulated insurance environment.

Why You’ll Love This Role

Remote from Canada
CAD 55,000–66,000 annual salary
Junior-mid seniority
Insurance technology focus
Full-time contract

What You’ll Bring

1–2 Years of experience in insurance, customer service, or call center roles
Strong verbal and written communication in English
Proficiency in using multiple systems and learning new tools
Excellent attention to detail and multitasking ability
Demonstrated empathy and proactive mindset

What You’ll Get

20 Vacation days
Comprehensive benefits plan with premiums paid in full
Professional development and L&D budget
AI tooling budget
Access to stock options

About the Company

PolicyMe is a Canadian digital insurance startup aiming to modernize the industry through customer-first, simplified insurance products. They operate as a remote-first team with a central hub in Toronto, focusing on digital transformation of traditional underwriting processes.

Listing checked for remote eligibility · Posted Sep 13, 2026 · JobicyApply
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