Associate, Customer & Product Support
AlphaSense · Customer Support
Source: Jobicy
Limited to: Canada — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
105 of 361 Customer Support roles publish a salary
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
23% of these roles
AlphaSense is seeking an experienced Associate for their Customer & Product Support team to drive user engagement and platform value, operating fully remotely within Canada.
The role involves acting as the first line of support while partnering with engineering and product management teams to influence future platform developments. You will leverage your experience in client-facing environments to maximize customer health and ensure seamless platform utilization. This position serves as a strategic launchpad for career growth within the AlphaSense global organization.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
AlphaSense provides an AI-driven market intelligence platform used by over 6,000 enterprise clients, including a majority of the S&P 500. Founded in 2011 and headquartered in New York City, the company employs over 2,000 people across multiple global offices.