SaaS Associate Customer Support Specialist
Fleetio · Customer Support
Source: Jobicy
This role’s source listing does not include Hungary as an eligible location.
Fleetio is hiring a UK-based Associate Customer Support Specialist to provide tier 1 technical support for their SaaS fleet management platform.
This remote role involves acting as the first point of contact for customers, handling inquiries via phone and email, and collaborating with internal teams to escalate issues. The position requires a dedicated candidate capable of maintaining a fixed shift schedule from 10am to 7pm BST while ensuring high levels of customer satisfaction.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. The company is a key player in the transportation technology market and a founding member of the Rails Foundation.