Customer Success Manager
Planet · Customer Support
Remote outside Planet office hubs — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
105 of 361 Customer Support roles publish a salary
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
23% of these roles
Guide customers across Asia-Pacific from onboarding through renewal and expansion using Planet’s geospatial products. The role combines customer success, low-touch enablement and practical GIS knowledge.
Manage the customer lifecycle, train users, resolve delivery issues and identify renewal or upsell opportunities for satellite-data products. Candidates need four to six years of relevant experience, confidence with GIS tools and strong communication across international accounts; Japanese is a plus. The position is remote across APAC outside Planet office hubs.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Planet designs, builds and operates a large constellation of Earth-imaging satellites. Its cloud platform supplies geospatial data to commercial, environmental, scientific and humanitarian users. The company combines space hardware, data processing and software engineering.