Enterprise Customer Success Manager

SOCi · Customer Support

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Full TimeCAD 105,000–150,000 / yrPosted Aug 23, 2026

Source: Jobicy

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
CAD 105,000–150,000 / yr
Employment
Full Time
Experience
Senior
Posted
Aug 23, 2026

This role’s source listing does not include Hungary as an eligible location.

SOCi is hiring a senior Enterprise Customer Success Manager in Canada to lead strategic relationships, revenue growth, and churn mitigation for top-tier SaaS clients.

This remote role focuses on managing complex enterprise accounts within an AI-powered local marketing environment. You will be responsible for orchestrating cross-functional teams, driving product adoption, and serving as a trusted advisor to C-level stakeholders to ensure long-term retention and expansion revenue.

Why You’ll Love This Role

Remote role based in Canada
Salary CAD 105k–150k per year
Seniority level
Focus on enterprise SaaS account management
AI-powered local marketing domain

What You’ll Bring

Minimum eight years of enterprise customer success experience
Demonstrated track record in sales and revenue impact
Strong analytical skills for lifecycle metrics
Confidence influencing and managing C-level stakeholders
Ability to orchestrate cross-functional collaboration

What You’ll Get

Benefits not specified in the listing

About the Company

SOCi provides AI-powered marketing solutions for multi-location businesses, utilizing its proprietary Genius AI platform. The company serves nearly 1,000 brands to automate and optimize digital marketing tasks and has been recognized as one of the world's most innovative companies.

Listing checked for remote eligibility · Posted Aug 23, 2026 · JobicyApply
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