Support Engineering Manager

Canonical Ltd. · Customer Support

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WorldwideFull TimePosted Aug 22, 2026

Source: Jobicy

AT A GLANCE
Eligibility
Worldwide
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Mid
Posted
Aug 22, 2026

Checked for remote eligibility. This role is open to applicants based in Hungary.

Canonical is seeking a Support Engineering Manager for their Cloud or Devices support groups to lead professional teams in a fully remote, global environment.

As a Support Engineering Manager at Canonical, you will oversee operational control, KPI accountability, and the professional development of your team. The role requires deep technical Linux expertise, strong customer escalation management, and a commitment to continuous process improvement in a fast-paced, distributed organization.

Why You’ll Love This Role

Global remote role from anywhere
Midweight seniority
Open source industry focus
Frequent global team meetings
Career development opportunities

What You’ll Bring

Extensive CLI experience with Linux at a technical level
Proven leadership and team management experience
High customer focus and ability to perform under pressure
Fluency in English and preferably a second language
Experience with Linux Desktop, OpenStack, Public Cloud or Virtualization
Track record of contributing to Open Source projects

What You’ll Get

Benefits not specified in the listing

About the Company

Canonical is the publisher of Ubuntu and a major provider of open source software for enterprise markets. They operate as a global, distributed company with over 1,200 employees across more than 75 countries.

Listing checked for remote eligibility · Posted Aug 22, 2026 · JobicyApply →
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