Support Engineering Manager
Primer · Customer Support
Source: Primer
No hybrid days in this listing.
Checked for remote eligibility. This role is open to applicants based in Hungary.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
101 of 333 Customer Support roles publish a salary
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
25% of these roles
Primer is hiring a Support Engineering Manager to lead a global, distributed team of support engineers within their technical payments infrastructure business.
In this role, you will co-own support KPIs and processes while coaching a growing team of engineers across Asia, Europe, and North America. You will bridge the gap between customer technical needs and product development, working closely with engineering leadership to improve support quality and incident response.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Primer provides a unified infrastructure for global payments, helping finance and payments teams improve performance and reduce complexity. Backed by major investors like Accel and Tencent, the company is building the payments layer for global merchants.