Mid-Market Customer Success Manager EMEA

Teramind · Customer Support

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WorldwideContractPosted Sep 3, 2026

Source: Jobicy

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Checked for remote eligibility. This role is open to applicants based in Hungary.

Category
Customer Support
Employment type
Contract
Experience level
Mid

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Typical Customer Support role$101,518 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

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Original employer: TeramindSource ATS: JobicyLast checked: Sep 5, 2026Job status: Active

Teramind is hiring a Mid-Market Customer Success Manager for the EMEA market to own strategic enterprise relationships and drive product adoption. This is a fully remote contractor position available to candidates worldwide.

As a key post-sale partner, the successful candidate will manage the customer lifecycle, including onboarding, renewals, and identifying expansion opportunities. The role involves close collaboration with product and support teams to resolve issues and represent the customer perspective internally within an AI-driven cybersecurity firm.

Why You’ll Love This Role

Worldwide remote
Contract role
Mid-seniority
EMEA market focus
Predictive AI-driven security focus
Flexible PTO and hardware stipend

What You’ll Bring

3+ Years of B2B Customer Success experience
Proven track record in driving adoption, retention, and expansion
Strong grasp of CS frameworks and subscription renewal processes
Experience with HubSpot or similar CS platforms
Ability to navigate high-stakes stakeholder conversations
Willingness to dive into technical cybersecurity product details

What You’ll Get

Flexible paid time off
Laptop reimbursement
Career growth and professional development opportunities

About the Company

Teramind is a global leader in user behavior analytics, insider risk management, and workforce intelligence. Since 2014, the company has operated as a fully remote organization focused on predictive, AI-driven digital protection.

Listing checked for remote eligibility · Posted Sep 3, 2026 · JobicyApply
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