Sr Customer Success Manager (Armis/Veza)

ServiceNow · Customer Support

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Full TimePosted Aug 14, 2026

Source: Jobicy

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Senior
Posted
Aug 14, 2026

This role’s source listing does not include Hungary as an eligible location.

ServiceNow is hiring a Senior Technical Customer Success Manager to drive adoption of the Armis and Veza platforms for platinum-level clients. This remote role is open to candidates based in the USA and Canada.

As a Senior Technical Customer Success Manager, you will serve as the primary business liaison between platinum customers and cross-functional internal teams, including Engineering and Product Management. You will be responsible for hands-on technical delivery, configuration, and strategic alignment of the Armis platform to customer CISO goals. The role requires balancing high-level relationship management with deep technical expertise in network security and OT/ICS environments.

Why You’ll Love This Role

Remote from USA and Canada
Senior level
Focus on Armis and Veza platforms
Requires up to 25% travel
Enterprise software focus

What You’ll Bring

Bachelor’s degree in Computer Science or related field
5+ Years of experience in network engineering and service delivery
Proven experience in a customer success or technical account management role
Deep technical proficiency in network protocols and OT/ICS security
Ability to manage technical stakeholders and executive relationships
Willingness to travel up to 25% quarterly

What You’ll Get

Benefits not specified in the listing

About the Company

ServiceNow is a global technology company providing an AI-native platform designed to automate workflows and business processes for enterprises. The company serves a large percentage of the Fortune 500, focusing on integrating data and AI to improve operational efficiency.

Listing checked for remote eligibility · Posted Aug 14, 2026 · JobicyApply →
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