Director, Customer Success (Enterprise)

1Password · Customer Support

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Full Time168k–252k USD / yrPosted Aug 23, 2026

Source: Jobicy

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
168k–252k USD / yr
Employment
Full Time
Experience
Director
Posted
Aug 23, 2026

This role’s source listing does not include Hungary as an eligible location.

1Password is hiring a Director of Customer Success for the Enterprise segment to lead teams and manage revenue outcomes, remote in USA and Canada.

As the Enterprise Director of Customer Success, you will act as a player-coach overseeing retention, expansion pipeline generation, and executive business reviews. You will partner cross-functionally with Sales, RevOps, and Product to drive NRR outcomes and shape the operational model for scaling customer success.

Why You’ll Love This Role

Remote from USA and Canada
168K–252k USD annual salary
Enterprise segment focus
Leadership of Customer Success Managers
Cybersecurity industry growth focus

What You’ll Bring

Deep customer success expertise in an enterprise environment
Proven track record of managing NRR outcomes and retention
Strong commercial acumen and forecasting accuracy
Demonstrated experience in team leadership and talent development
High standard for operational rigor and systems thinking

What You’ll Get

Benefits not specified in the listing

About the Company

1Password is a market-leading enterprise password manager provider that recently pioneered the Unified Access Management category. The company supports over 180,000 businesses globally and is recognized for its human-centric approach to digital security.

Listing checked for remote eligibility · Posted Aug 23, 2026 · JobicyApply
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