Senior Business Consultant, AI

NICE · AI/ML

Apply
Full TimePosted Aug 26, 2026

Source: Nice

AT A GLANCE
Eligibility
Not available
Category
AI/ML
Salary
Not disclosed
Employment
Full Time
Experience
Senior
Posted
Aug 26, 2026

This role’s source listing does not include Hungary as an eligible location.

The Senior Business Consultant role focuses on driving ROI for AI solutions within NICE's portfolio, specifically for the Canadian market. This is a fully remote position involving cross-functional leadership and stakeholder management.

In this role, you will lead consulting projects to drive process improvement and optimize customer adoption of NICE's self-service and AI-driven solutions. You will serve as a trusted advisor to senior stakeholders, mapping business cases to solution designs while collaborating across product development teams. The position requires a unique blend of business acumen and technical expertise to deliver significant impact within a matrixed global organization.

Why You’ll Love This Role

Location: Canada
Senior level professional
Specialized in AI delivery and ROI
Focus on digital transformation for global enterprises

What You’ll Bring

Minimum of 5 years of experience in self-service or AI software domains
Experience with contact center enterprise software and digital unassisted self-service channels
Experience in business process improvement and customer success
Proven ability to independently handle senior executive audiences and stakeholders
Demonstrated experience leading project teams and delivering operational performance improvements
Excellent verbal, written communication, and presentation skills

What You’ll Get

Benefits not specified in the listing

About the Company

NICE is a global provider of AI and cloud-based software solutions, serving 25,000+ organizations including many Fortune 100 corporations. The company specializes in customer experience, financial crime mitigation, and public safety technology, employing over 8,500 people across 30+ countries.

Listing checked for remote eligibility · Posted Aug 26, 2026 · NiceApply
Apply