Senior Director Operations Shared Services
One Call · Operations
Source: Himalayas
Limited to: United States — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Operations market
Across all remote Operations roles on RemoteJobSearch. Refreshed every 30 minutes.
85 of 258 Operations roles publish a salary
This role pays 5% more than a typical remote Operations role.
Median of published salaries. Full reported spread in this market: $8,460–$306,500, outliers included.
20% of these roles
One Call is hiring a Senior Director of Operations Shared Services to lead service strategy and operational transformation within a remote-first environment. This US-based role requires extensive leadership experience and focuses on scaling service models and performance frameworks.
The Senior Director will define the strategic vision for service delivery, aligning business goals with customer experience design. This position involves driving the transformation of contact center models and partnering with cross-functional leadership to improve operational effectiveness and scalability. The role reports to the VP of Operations and requires a professional with a background in operations or digital service transformation.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
One Call provides specialized healthcare services for injured workers. The company focuses on care coordination and service delivery to help patients recover and return to daily life.