Associate Product Support Specialist (Remote – UK)
Fleetio · Customer Support
Source: Jobicy
This role’s source listing does not include Hungary as an eligible location.
Fleetio is seeking an Associate Product Support Specialist based in the UK to provide tier 1 technical support for their fleet management SaaS platform.
The role serves as the first point of contact for customer inquiries, handling tier 1 tickets primarily by phone and email. Responsibilities include investigating software issues, communicating product knowledge, and collaborating with engineering teams to escalate complex cases while improving support documentation and workflows.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Fleetio is a software platform that helps organizations worldwide manage their fleet operations. They are a founding member of the Rails Foundation and are currently experiencing significant growth.