Customer Success Manager

D2L · Customer Support

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Full TimePosted Aug 29, 2026

Source: Jobicy

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Director
Posted
Aug 29, 2026

This role’s source listing does not include Hungary as an eligible location.

D2L is hiring a UK-based Customer Success Manager to drive adoption and strategic value for their Brightspace platform users.

As a Customer Success Manager, you will act as a strategic partner to D2L clients, managing customer success plans and driving platform adoption. You will monitor customer health, mitigate churn risk, and collaborate across departments to ensure measurable outcomes are achieved through the Brightspace learning environment.

Why You’ll Love This Role

Remote role based in UK
Full-time employment
Strategic EdTech focus
Customer success and adoption leadership
No fixed office required

What You’ll Bring

Proven experience in EdTech platform management
Demonstrated ability to own and drive customer success and adoption plans
Expertise in data-informed account management and churn risk mitigation
Strong background in stakeholder enablement and cross-functional collaboration
Proficiency in consulting with senior stakeholders to align business objectives

What You’ll Get

Benefits not specified in the listing

About the Company

D2L is a cloud-based technology company focused on modernizing education and learning experiences. They provide the Brightspace platform to schools, campuses, and corporate institutions to improve learner engagement and retention.

Listing checked for remote eligibility · Posted Aug 29, 2026 · JobicyApply
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