Sr. Customer Success Advisor

Illumio · Customer Support

Apply
Full Time96.000 - 120.000 €Posted Sep 12, 2026

Source: Arbeitnow

RemoteJobSearch Check
Specific countries

Limited to: Germany — no hybrid days in this listing.

Not open from Hungary

This role’s source listing does not include Hungary as an eligible location.

Category
Customer Support
Employment type
Full Time
Experience level
Senior
Job salary
96.000 - 120.000 €

How this role compares to the Customer Support market

Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.

Pay, compared

103 of 337 Customer Support roles publish a salary

Typical Customer Support role$101,750 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

337
Similar jobs
182
Companies hiring
91
Added this week

27% of these roles

Original employer: IllumioSource ATS: ArbeitnowJob status: Active

Illumio is hiring a remote Senior Customer Success Advisor based in Germany to drive software adoption and strategic account growth.

As a Senior Customer Success Advisor, you will serve as a strategic partner to customers, ensuring they derive maximum value from Illumio's breach containment platform. You will be responsible for managing the entire customer lifecycle, including onboarding, adoption, renewals, and identifying expansion opportunities across a technical portfolio. The role requires tight coordination with cross-functional teams to align customer goals with product capabilities.

Why You’ll Love This Role

Location: Germany (Remote)
Salary range: 96,000 - 120,000 EUR
Seniority: Senior
Focus on ransomware and breach containment
Full-time, remote position

What You’ll Bring

Proven experience in customer success or account management
Deep knowledge of IT Security, IT Operations, and Infrastructure
Strong ability to build and maintain executive-level relationships
Experience in driving software adoption and managing renewal processes
Proven success in identifying expansion opportunities and improving net retention rates

What You’ll Get

Benefits not specified in the listing

About the Company

Illumio is a leader in ransomware and breach containment, providing platforms that identify and contain threats across hybrid multi-cloud environments. Recognized as a leader in microsegmentation, they focus on enabling Zero Trust infrastructure for organizations worldwide.

Listing checked for remote eligibility · Posted Sep 12, 2026 · ArbeitnowApply
Apply