Customer Service Representative (Mandarin Required)

Think Academy US · Customer Support

Apply
Full TimeUSD 40,000–50,000 base + commissionPosted Aug 14, 2026

Source: Jobicy

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
USD 40,000–50,000 base + commission
Employment
Full Time
Experience
Entry
Posted
Aug 14, 2026

This role’s source listing does not include Hungary as an eligible location.

Think Academy US is hiring a remote, USA-based Customer Service Representative to support K-12 families, requiring fluency in both Mandarin and English.

This full-time role focuses on providing comprehensive support for students and parents, including managing course scheduling, resolving inquiries, and collaborating with teaching teams. Candidates must be comfortable navigating a fast-paced environment and are expected to be available for weekend work, which is a priority for the organization.

Why You’ll Love This Role

Remote from USA
Base salary $40k-$50k
Total compensation $50k-$74k
Full-time contract role
Focus on K-12 educational support

What You’ll Bring

Fluency in Mandarin Chinese
Professional proficiency in English
Previous experience in customer service or customer success
Ability to work in a fast-paced environment
Strong problem-solving and conflict resolution skills
Proficiency with communication tools and internal CRM systems

What You’ll Get

Benefits not specified in the listing

About the Company

Think Academy US is a subsidiary of TAL Education Group, providing K-12 extracurricular learning services. They utilize innovative technology to foster critical thinking and logic skills in students.

Listing checked for remote eligibility · Posted Aug 14, 2026 · JobicyApply
EXPLORE MORE
Apply