Customer Support Specialist
TeamSnap · Customer Support
Source: Jobicy
AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
USD 44,990 / yearly
Employment
Full Time
Experience
Not specified
Posted
Aug 30, 2026
This role’s source listing does not include Hungary as an eligible location.
TeamSnap is hiring a Customer Support Specialist to provide B2B support for its sports SaaS platform, requiring residence in the USA.
This role involves resolving customer inquiries via email, chat, and phone, while troubleshooting complex issues within the product. The specialist must maintain high productivity and customer satisfaction standards while working within a specific Pacific Time schedule.
Why You’ll Love This Role
Remote from USA
USD 44,990 annual salary
Full-time employment
Focus on youth-sports SaaS platform
Established remote-first company
What You’ll Bring
Customer-first mindset with professional and solutions-focused attitude
Strong technical skills to guide users through platform workflows
Ability to recreate issues in test environments
Proven track record of high performance in customer or technical support
Excellent written and verbal communication skills
Availability during 8:30 a.m.–5:00 p.m. PST
What You’ll Get
Benefits not specified in the listing
About the Company
TeamSnap is a communication platform dedicated to managing the logistics of youth sports. They are recognized for their remote-first culture and commitment to providing a user-friendly experience for sports administrators.
Listing checked for remote eligibility · Posted Aug 30, 2026 · JobicyApply →