Associate Account Director
AudioEye · Customer Support
Source: Jobicy
This role’s source listing does not include Hungary as an eligible location.
AudioEye is seeking a remote Associate Account Director based in the USA to manage a high-volume portfolio of SMB SaaS customers.
The Associate Account Director will be responsible for renewal health, gross and net revenue retention, and identifying expansion opportunities within an existing SMB account base. The role requires close collaboration with Customer Success Specialists to improve product adoption, mitigate churn, and forecast pipeline accurately. Success in this position is measured by meeting GRR and NRR goals through data-driven account management and proactive client engagement.
Why You’ll Love This Role
What You’ll Bring
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About the Company
AudioEye is a company dedicated to digital accessibility, aiming to eliminate barriers to the web for people with disabilities. They operate as a mission-driven team focused on creating accessible web experiences for all users.