Spécialiste au Support Premium
Airbnb · Customer Support
Source: airbnb
This role’s source listing does not include Hungary as an eligible location.
Airbnb is hiring a Premium Support Specialist based in Canada to provide high-touch service for luxury travelers and hosts. The role is fully remote, requiring availability for weekend and evening shifts.
This position involves managing complex, end-to-end support cases for Airbnb’s key community members. The successful candidate will handle high-priority interactions across multiple channels, including live chat, social platforms, and phone support, while maintaining professional standards and identifying process improvements.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Airbnb is a global hospitality platform that connects millions of hosts and guests, facilitating unique travel experiences worldwide. Founded in 2007, the company operates a diverse marketplace for stays and activities.