Customer Solutions Engineer
Abnormal · Customer Support
Source: Abnormal Security
This role’s source listing does not include Hungary as an eligible location.
The Customer Solutions Engineer acts as a floating technical expert for customer engagements, operating fully remotely within the USA.
This role serves as a specialized technical resource partnering with CSMs to provide hands-on platform expertise, configuration optimization, and best-practices guidance for enterprise clients. The engineer manages short-term, project-based technical needs, surfacing systemic product improvements while ensuring seamless adoption and churn mitigation across a diverse book of business.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Abnormal is a cybersecurity company that provides a behavioral AI platform designed to protect organizations from modern email threats and identity attacks. The company focuses on autonomous threat detection and response to secure enterprise messaging and cloud application environments.