Customer service manager (GR)

ParcelHero · Customer Support

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Full TimeKözzétéve: 2026. aug. 10.

Forrás: Jobicy

RÖVIDEN

Honnan végezhető

Nem elérhető

Kategória

Customer Support

Fizetés

Nincs megadva

Foglalkoztatás

Full Time

Tapasztalat

Manager

Közzétéve

2026. aug. 10.

This role’s source listing does not include Hungary as an eligible location.

ParcelHero is seeking a Customer Service Manager to lead a 50-person remote team from Greece to improve service quality and support global expansion.

As a Customer Service Manager, you will lead team leaders in a high-pressure, fast-paced environment, focusing on service excellence and process optimization. You will collaborate with cross-functional departments to drive automation initiatives and enhance customer experience for both consumer and enterprise clients during a phase of international growth.

Miért fogod szeretni ezt a pozíciót

Remote from Greece

Full-time contract

Midweight to Senior management

Global scaling tech company

High-pressure environment

Amit hozol magaddal

Minimum 10 years of customer service experience

Minimum 7 years of management experience

Experience managing large remote teams of 50+ staff

Proven ability to work across different time zones and departments

Strong analytical skills for metrics like NPS and customer effort score

Erre számíthatsz

Benefits not specified in the listing

A cégről

ParcelHero is a UK-based, remote-first parcel delivery price comparison site that is scaling technology solutions for logistics. The company operates a global remote workforce and is currently expanding its market presence into the US and Europe.

Ellenőrzött távmunkás állás · Közzétéve: 2026. aug. 10. · JobicyJelentkezés →