Merchant Support Specialist

Zapiet · Customer Support

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WorldwideFull TimePosted Jul 14, 2026
AT A GLANCE
Eligibility
Worldwide
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Not specified
Posted
Jul 14, 2026

Checked for remote eligibility. This role is open to applicants based in Hungary.

Support Shopify merchants through email, live chat, social media and phone, conduct onboarding sessions and improve help documentation and support processes. This full time remote customer support role is open globally and features Worldwide remote and International team.

Support Shopify merchants through email, live chat, social media and phone, conduct onboarding sessions and improve help documentation and support processes. You’ll need customer-support experience, shopify knowledge and strong written English. This full-time role is open worldwide.

Why You’ll Love This Role

Worldwide remote
Shopify ecosystem
Email and chat support
Onboarding duties
Full-time

What You’ll Bring

Customer-support experience
Shopify knowledge
Strong written English
Technical troubleshooting
Multi-channel communication

What You’ll Get

Worldwide remote
International team
Merchant onboarding
Product feedback influence

About the Company

Zapiet builds Shopify applications for store pickup, local delivery and shipping management. Its tools help merchants offer flexible fulfillment experiences to customers.

Listing checked for remote eligibility · Posted Jul 14, 2026Apply
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