Lead Customer Success Specialist

Veeam Software · Customer Support

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Full TimePosted Aug 26, 2026

Source: Veeam Software

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Lead
Posted
Aug 26, 2026

This role’s source listing does not include Hungary as an eligible location.

Veeam is seeking a Lead Customer Success Specialist to manage technical relationships for strategic accounts from a remote location in the United States.

In this role, you will act as a trusted advisor and primary technical owner for high-value enterprise accounts. You will be responsible for building tailored success plans, conducting architecture reviews, and ensuring customers maximize value from the Veeam portfolio through proactive adoption and resilience strategies.

Why You’ll Love This Role

Remote role based in United States
Lead level position
Focus on data resilience and cyber security
High-touch enterprise account management
Unlimited PTO and extensive health coverage

What You’ll Bring

5+ Years of experience in customer-facing technical roles
Strong technical expertise across backup and recovery and cloud platforms
Proven ability to translate business objectives into technical roadmaps
Strong executive communication skills
Experience managing multiple strategic customer relationships
VMCE certification required or obtained within an agreed-upon timeframe

What You’ll Get

Unlimited paid time off
12 Paid holidays including 4 global VeeaMe Days
24 Paid volunteer hours annually
Paid parental leave
Medical, dental, and vision coverage
Mental health support and therapy sessions
401(K) retirement plan with company matching

About the Company

Veeam Software is a leader in data resilience and security, focusing on helping organizations ensure their data is protected and available. Headquartered in Seattle, the company provides services to over 550,000 customers worldwide to maintain business continuity.

Listing checked for remote eligibility · Posted Aug 26, 2026 · Veeam SoftwareApply
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