Senior Manager, AMERs Customer Success

Veeam Software · Customer Support

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Full TimePosted Aug 22, 2026

Source: Jobicy

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Senior
Posted
Aug 22, 2026

This role’s source listing does not include Hungary as an eligible location.

The Senior Manager, AMERs Customer Success will lead a team of Customer Success Engineers to drive value and resilience for enterprise clients within the USA. This is a fully remote leadership role focused on operational excellence and customer strategy.

This role involves leading and coaching a distributed team of Customer Success Engineers to ensure enterprise customers effectively utilize Veeam’s data platform. The leader will set performance standards for onboarding, adoption, and renewal readiness while acting as a critical escalation point for high-stakes customer situations. Success in this position requires balancing strategic operational planning with hands-on technical guidance across data recovery and security domains.

Why You’ll Love This Role

Remote role based in USA
Focus on AMERs region customer success
Senior leadership responsibility
Enterprise data resilience focus
Full-time employment

What You’ll Bring

Proven experience in technical people leadership
Strong understanding of enterprise IT and data resilience
Expertise in disaster recovery, cloud platforms, and virtualization
Ability to manage executive-level stakeholder relationships
Experience in driving renewal risk management and customer success metrics

What You’ll Get

Benefits not specified in the listing

About the Company

Veeam Software is a global leader in data resilience and security posture management, helping over 550,000 customers protect their businesses. Headquartered in Seattle, the company maintains operations in more than 30 countries and focuses on the convergence of identity, data, and AI risk.

Listing checked for remote eligibility · Posted Aug 22, 2026 · JobicyApply
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