Digital Success Strategy Manager

Jamf · Customer Support

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Full TimeUSD 104,000–162,000 / yearlyPosted Sep 3, 2026

Source: Jobicy

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Specific countries

Limited to: USA — no hybrid days in this listing.

Not open from Hungary

This role’s source listing does not include Hungary as an eligible location.

Category
Customer Support
Employment type
Full Time
Experience level
Senior
Job salary
USD 104,000–162,000 / yearly

How this role compares to the Customer Support market

Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.

Pay, compared

88 of 299 Customer Support roles publish a salary

This role pays 31% more than a typical remote Customer Support role.

This role$133,000 / year
Typical Customer Support role$101,286 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

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Original employer: JamfSource ATS: JobicyLast checked: Sep 5, 2026Job status: Active

Jamf is hiring a Digital Success Strategy Manager to own and evolve their AI-powered one-to-many customer success model for the USA.

The Digital Success Strategy Manager will lead Jamf's technology-led engagement model, focusing on customer segmentation, lifecycle journeys, and scaled adoption. The role involves setting the AI-powered roadmap, partnering with engineering teams to build supporting tools, and driving retention outcomes across the customer base.

Why You’ll Love This Role

Remote from USA
USD 104,000–162,000 yearly
Senior-level strategy focus
AI-powered engagement design
Full ownership of digital customer success

What You’ll Bring

Experience designing one-to-many customer success strategies
Deep expertise in AI-driven automation and customer lifecycle management
Proven track record of improving adoption and retention outcomes
Ability to drive cross-functional alignment and stakeholder buy-in
Experience with SaaS platforms such as Gainsight or Salesforce
Proficiency in using data signals to trigger customer engagement programs

What You’ll Get

Benefits not specified in the listing

About the Company

Jamf provides management and security solutions for Apple devices, helping organizations empower their users and safeguard their technology. The company emphasizes a flexible culture built on trust and global collaboration.

Listing checked for remote eligibility · Posted Sep 3, 2026 · JobicyApply
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