Senior AI Project Manager, CX

NICE · Product

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Full TimePosted Aug 26, 2026

Source: Nice

AT A GLANCE
Eligibility
Not available
Category
Product
Salary
Not disclosed
Employment
Full Time
Experience
Senior
Posted
Aug 26, 2026

This role’s source listing does not include Hungary as an eligible location.

NICE is hiring a Senior AI Project Manager to lead customer-facing software and Generative AI delivery projects within the USA.

The Senior AI Project Manager will oversee the full project lifecycle, from initiation to closure, ensuring alignment with customer expectations and technical requirements. This role involves coordinating cross-functional teams, managing AI-specific risks such as hallucinations or data readiness, and maintaining project documentation and communication. The position is fully remote for candidates based in the USA.

Why You’ll Love This Role

USA remote location
Senior level
AI-focused project management
Market leader in CX and AI software
5+ Years experience requirement

What You’ll Bring

5+ Years managing customer-facing software or SaaS delivery projects
Experience delivering projects across Agile, Waterfall, or hybrid methodologies
Proficiency with project management tools like MS Project, Salesforce, Rocketlane, or Power BI
Ability to assess AI use cases and support evaluation of data readiness
Experience managing software delivery of conversational AI, LLM, or NLU projects

What You’ll Get

Benefits not specified in the listing

About the Company

NICE Ltd. is a global technology company specializing in software for customer experience, financial crime, and public safety. With over 8,500 employees, the company serves 25,000+ organizations including many Fortune 100 corporations.

Listing checked for remote eligibility · Posted Aug 26, 2026 · NiceApply →
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